Whereas many Town departments
provide their services directly to the citizens,
businesses or other external agencies, the
Information Technology Department's primary
customers are other Town departments. The
fundamental role of the IT Department is to
support Town departments, offices and bureaus,
in the implementation of their plans to deliver
services to citizens, staff, students and other
customers.
These systems and technologies provide
department personnel with information relative
to their operations, support strategic planning,
promote effective resource management, enhance
customer service and promote internal and
external communications. The Information
Technology Department and the technologies it
can implement are major resources for increasing
Town productivity and effectiveness.
The Technology Department supports the following
Town agencies:
Clinton Board of Education
Clinton Police Department
Clinton Volunteer Fire Department
Communications Center
CRAHD - CT River Area Health District
Department of Finance
Department of Land Use Department
Department of Public Works
Office of 1st Selectman
Office of Emergency Management
Office of Fire Marshal
Office of the Tax Assessor
Office of the Tax Collector
Office of the Town Clerk
Parks & Recreation Department
Probate Court
Registrar of Voters
Social Services Department
Town Hall Maintenance Department
Town of Clinton Building Department
Youth and Family Services Bureau
The department assumes the following
responsibilities for all IT projects and systems
including:
Communications Implementation, Maintenance and
Support
Contingency Planning
Data Analysis, Backup and Restoration
Database Programming
Disaster Recovery Planning
Employee Computer Education
GIS (Geographic Information Systems)
Hardware and Software Consultation,
Implementation, Maintenance and Support
Helpdesk Support
Inventory Management
IT Project Management
IT Contract Negotiation and Management
Internet Security
License Compliance
Outside Vendor Liaison
Policy Development
System and Data Security
System and Network Design and Integration
Telephone System Implementation, Maintenance and
Support
Technology Research
Web Development, Maintenance and Support
Voicemail Implementation, Maintenance and
Support
In addition to the initiatives listed above, the
Information Technology Department is continuing
to research the following emerging technologies:
Global Positioning System Technologies (GPS)
Computerized Maintenance Management Systems
E-Commerce Applications
Asset Management Systems
Departmental Application Enhancements
Standardization and Integration of Core Systems
Upgrade, Replace and Enhance IT Assets
Internet Technologies
Data Warehousing Architecture
Document Imaging and Workflow
GIS Technologies
